Microsoft Office Setup & Repair

Professional Service

Get Your Work Done Without Interruptions

Microsoft Office is the standard for productivity, effectively powering the world's businesses and students. However, the move to subscription-based models (Office 365) has made installation and management significantly more complex. We provide expert support for all versions of Office, ensuring your documents are accessible and your emails are flowing.

Activation & Licensing Issues

The most common issue we see is the "Unlicensed Product" banner appearing in red across the top of Word. This disables editing and can be caused by:

• Conflicting versions of Office installed simultaneously (e.g., a pre-installed trial of 365 fighting with your paid version of Office 2019).
• Corrupted credential manager files in Windows.
• Expired subscriptions that haven't auto-renewed correctly.

We use Microsoft's official scrubbing tools to remove all traces of old licenses and perform a clean installation of your product. We verify that your Microsoft Account is correctly linked, ensuring that your license remains active permanently.

Outlook Email Configuration

Setting up Outlook is notoriously difficult. If you don't know your IMAP ports from your SMTP settings, you can end up with emails that receive but don't send, or folders that don't sync between your phone and laptop.

We are experts in email protocols. We configure Outlook for:

• Gmail/Google Workspace: Using OAuth2 secure authentication.
• Outlook.com/Hotmail: Ensuring contacts and calendars sync two-way.
• Exchange/O365 Business: Full enterprise configuration.
• ISP Emails (Virgin/Sky/BT): Correct port settings to avoid spam filters.

We also specialize in PST Data File Repair. If Outlook is crashing on startup or showing "Data File Cannot be Accessed," your database is likely corrupted. We have specialized tools to scan and repair these massive files, recovering years of email history.

Office 2021 vs Office 365

Many of our customers are confused about which version to buy. We offer impartial advice:

Office 365 (Microsoft 365): Best for families who want 1TB of cloud storage and always-up-to-date features. It's a yearly cost.

Office 2021 (Perpetual): Best for a single PC. You pay once and own it forever. We can help you purchase legitimate keys for this version if you hate subscriptions.

Student & Business Support

We assist University of Leeds and Leeds Beckett students with free Office Education licenses provided by their institutions. We also help small businesses migrate their data from old POP3 email systems to modern Microsoft 365 Business Standard accounts, handling the domain verification and user setup.