Instant Remote Support
Computer problems fixed without leaving your home. We connect securely to your PC or Mac and resolve issues while you watch.
How It Works
Simple, secure, and fast. Get back to work in minutes.
1. Contact Us
Call us or fill out the form. We'll discuss the problem and give you a fixed price quote.
2. Connect
We send you a secure link (TeamViewer/AnyDesk). You approve the connection. You can disconnect us at any time.
3. Fixed!
We fix the issue while you watch the screen. Once verified, you pay securely online.
What We Can Fix Remotely
90% of software issues can be resolved online. No need to unplug cables or carry your heavy PC.
Secure & Trusted
We use industry-standard encryption for all connections. You are in full control. We cannot access your computer without your permission.
Pricing:
Standard Session (up to 1 hour):
£40
No Fix, No Fee.
Frequently Asked Questions
Common questions about online support.
Is it safe?
Yes. We use professional tools like TeamViewer or AnyDesk. The connection is encrypted. You can see everything we do on your screen, and you can close the connection instantly if you wish.
How do I pay?
We take payment only AFTER the job is done and you are happy. We send a secure payment link (Card/PayPal) or bank transfer details.
What if my internet is not working?
Remote support requires a working internet connection. If you cannot get online, you will need to bring the computer to our workshop or book a home visit.
Can you fix hardware remotely?
No, we cannot replace screens or batteries over the internet! Remote support is for software issues only. For hardware, please visit our workshop.