Virus & Malware Removal Experts
Pop-ups taking over? Computer held to ransom? We use forensic-grade tools to hunt down and remove deep-rooted infections that standard antivirus software misses, keeping your data safe.
You Are Under Attack
Modern viruses aren't just annoying; they are criminal tools. Ransomware locks your photos and demands Bitcoin. Keyloggers silently record your banking passwords. Cryptominers steal your electricity to generate money for hackers.
At Leeds Computer & Laptop Repairs, we don't just run a free scan and hope for the best. We manually inspect the Window Registry, running processes, and startup items. We boot your machine into a specialized efficient environment to catch viruses that "hide" when Windows is running.
Most importantly, we prioritize your data. Many shops will simply wipe your hard drive to fix a virus. We take the time to surgically remove the infection while keeping your precious photos, documents, and emails intact.
Threat Neutralization
We handle every type of digital infection.
Deep Malware Clean
We remove Trojans, Worms, and Rootkits that bury themselves deep in the operating system. We use multiple industrial-strength scanners ensuring nothing is missed.
Browser Hijackers
Does your Google search redirect to Yahoo or Bing unexpectedly? Are you seeing unbeatable ads for "Magic Weight Loss"? We clean your browsers (Chrome/Edge) and restore your default search engine.
Spyware Removal
Spyware can watch you through your webcam or record your keystrokes. We detect these privacy invasions and block the "backdoors" hackers use to re-enter your system.
Ransomware Help
If your files are locked with a ".encrypted" extension, turn off your PC immediately. We can assess if a decryptor is available and help recover data from shadow copies/backups.
Performance Fix
Viruses use your PC's resources. After a clean, clients often report their computer is 50% faster. We repair the damage the virus did to Windows system files.
Future Protection
We don't leave you defenseless. We install and configure a robust Ad-Blocker and top-tier Antivirus software to ensure you don't get infected again next week.
Warning: The "Fake Support" Scam
This is the #1 scam in Leeds right now. You visit a website, and suddenly a loud alarm plays. A voice says "MICROSOFT ALERT: YOUR PC IS INFECTED. CALL THIS NUMBER NOW."
It Is A Lie
Microsoft will NEVER ask you to call a phone number in a pop-up. This is a trick to get you to let a scammer remote control your PC. If this happens, do not call the number. Turn off your computer and bring it to us. If you already let them in, we need to cleanse the PC immediately as they likely installed hidden access software.
Symptoms of Infection
- Fans running at 100% speed even when doing nothing.
- Mouse cursor moving on its own.
- New desktop icons you didn't install.
- Friends complaining about spam emails coming from you.
Bank Account Safety
If you suspect an infection, do not log into online banking until the machine is certified clean. Use your phone or a different secure device to change your passwords immediately.
Virus FAQ
Common questions about getting clean.
Will you delete my photos?
No. Our priority is Removal without Formatting. We delete the virus files, not your personal files. In 95% of cases, your data is completely unaffected.
How did I get infected?
Common sources are: opening email attachments (PDFs/Invoices) from unknown senders, downloading "crack" software for games, or clicking on fake "Update Adobe Flash" buttons on streaming sites.
Is Windows Defender enough?
For cautious users, yes. However, it lacks robust "Browser Protection" against scam sites. For elderly or less tech-savvy users, we recommend a paid solution with active web filtering to block scams before they load.
Can you check for "Stalkerware"?
Yes. If you suspect an ex-partner or employer has installed tracking software on your laptop, we can perform a discreet forensic audit to find and remove it.